Delivery and Tracking

Houbigant collaborates with USPS or Federal Express to guarantee the highest service and reliability. We strongly recommend that you use a business address whenever possible for all your orders as some shipping companies will require a signature. You will receive an email confirmation with the tracking number and the link for following your order status. In case of damaged package delivery, please contact our customer services.

IMPORTANT INFORMATION

• Some orders require a signature upon receipt.
• We are not able to redirect orders once it has been shipped.
• Do not forget to check the content of the package delivered before providing your signature.
• Orders confirmed and paid are shipped during the business week and usually ship within 3 business days. A confirmation by email will be sent as soon as your order is shipped.

ORDER PREPARATION
The content of each order is checked before shipment. A particular attention is dedicated to prepare your order.

INQUIRY RELATED TO SHIPMENT
We pay a specific attention while preparing your order and package. However, if a product has been damaged during transportation, please email our customer services directly.